The group at Peoria Satellite are extremely helpful and I love how they are LOCAL! The group was experienced and professional and they listened to what I wanted and provided different solutions versus pushing a specific programming package. I was even more impressed when Jim, the owner, who came to my house and walked me through exactly how the experienced installer would configure our satellite setup. I'm so happy to be done with cable and my only regret is that I didn't make the switch 5 years ago!
We signed up with Peoria Satellite a little over a month ago and are extremely happy with everything about it! We LOVE the fact that this is a locally owned company with friendly, knowledgeable people who we can contact without having to go through a series of automated attendants to reach (unlike cable!). The owner, Jim, clearly is a guy who sincerely cares about his customers and that they're getting the best price and service with his company and it shows. His employees are extremely helpful and responsive. In this day and age of outsourcing everything, it's nice to find a company who is local, is easily reached via phone for service and actually gives a darn about whether their customers are happy with their service! Oh, and my husband was especially happy that we will now be able to get all the NFL games without the local tv stations choosing which teams we'll be able to see. I highly recommend Peoria Satellite to anyone who's tired of dealing with the rising costs and poor customer service of our local cable company.
Haven't been a customer for more then a month and was disappointed in customer service. Install was great. When I called for a question they had a quad cities directv dealer call me wanting to know what the problem was. I told him I was dish customer and he said that the Peoria dealer had called him and said I had a problem. I called the Peoria store back and told him who I was and he said he couldn't remember everybody he installs with. He didn't know why someone in his office called the quad cities. Never got my question answered.
We had an excellent experience with Jim the owner and his staff at Peoria Satellite. We live on Moss Ave. in Peoria and have a lot of restrictions because of being in the Historic District, so we thought that there was no way to we could go with satellite TV. You see around town the result of people buying on the internet with outsourced installation with dishes stuck in all sorts of stupid paces. Jim came out and did a site survey found a great hidden location and his crew did an excellent job of installation. Direct TV is awesome much better and a lot cheaper than cable and the $10 referral plan is a fantastic deal. Ask the guys at Peoria Satellite about top quality installation and saving big money and tell em Frank sent you.
My satellite dish bracket rusted out after a 6 years and needed to be replaced. I called direct tv directly because peoria satellite was closed for the evening. Direct tv told me they would not be able to come for 4 weeks. I called peoria satellite the next morning and they were able to squeeze me in the same day. I was so thankful because I only have a day off during the week. Peoria satellite is truly different than the big cable and satellite companies. I highly recommend them!
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